file opening error

Support

Hello, the file does not open.

I drew diagrams at night, and in the morning I try to open the file, but it doesn't work (the download screen flashes and that's it).

Help please

5 December 2025 15:51:13 Lena

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Dusan Rodina - softwareideas.net 5 December 2025 16:46:55

-

Hello,

We are sorry for the inconvenience.

The file contains a specific configuration of interconnected relationships that reference each other in an infinite loop. This causes the application to crash when displaying the names of these relationships. The issue will be fixed in the next release, which will be available in the coming days.

After the update, you will be able to open the file without problems.

Лена 14 December 2025 21:47:49

RE: -

hello, thank you for the information, but can you specify the date of the future update?

Dusan Rodina - softwareideas.net 15 December 2025 17:03:10

RE: RE: -

Hello,

We apologize for the delay. The release was originally scheduled for last week, but an unexpected event caused a postponement. It will be released tomorrow or on Wednesday.