An error ocurred while loading the project file (#1714)

As you may know, we have acquired the standard license for Software Ideas Modeler. I was using the 30 day trial version and built some diagrams. I have even built a diagram with the application already licensed with the standard version and when opening the projects I get the following error:

System.Xml.XmlException: Falta el elemento raĆ­z.

en System.Xml.XmlTextReaderImpl.Throw(Exception e)

en System.Xml.XmlTextReaderImpl.ParseDocumentContent()

en System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options)

en System.Xml.Linq.XDocument.Parse(String text, LoadOptions options)

en SoftwareIdeasModeler.ProjectHelper.GetNewerBackupFor(String filename)

en SoftwareIdeasModeler.ProjectHelper.LoadProject(String localFileName, Boolean showReadOnlyWarning, Boolean checkFileVersion, Boolean processCustomDiagrams, Boolean showErrorMessages)

en SoftwareIdeasModeler.ProjectHelper.LoadProject(String filename, String repositoryPath, Boolean showReadOnlyWarning)

Created
11 September 2022 1:52:36
Closed
Not Closed
Requested by
Intesol IT SAS
State
Confirmed
Version
13.70
OperatingSystem
Windows 10 Pro
Solved in
Unsolved

Dusan Rodina - softwareideas.net 11 September 2022 12:38:33

Hello,

The issue will be fixed in the next release. As a workaround, it should help to rename the project file and try to open it again.

Intesol IT SAS 11 September 2022 16:24:00

Hello greetings.

The recommended workaround does not work. I'm worried since a lot of work was done with the tiral version and now I can't recover them.

Dusan Rodina - softwareideas.net 11 September 2022 16:40:46

If it is possible, could you send us the project file to softwareideas@softwareideas.net for analysis?

After renaming the file, do you still get the same error message?

Intesol IT SAS 12 September 2022 3:04:12

After renaming the file, do you still get the same error message?

Yes, still the same error

Dusan Rodina - softwareideas.net 12 September 2022 13:31:39

Alternatively, it should also help if you move your project files to another folder.

You can also delete the Software Ideas Modeler temp folder, which is located on this path:

C:\Users\{Your_Windows_User_Name}\AppData\Local\Temp\SIM

Intesol IT SAS 12 September 2022 13:43:59

Hello, regards.

It already works when applying yours recommendations.

It is very important that you release the update that resolves this issue.

Thanks

Dusan Rodina - softwareideas.net 12 September 2022 13:47:13

Hello,

The update will be released very soon in a few days. Thank you very much for your feedback and details on this matter.

Intesol IT SAS 12 September 2022 13:54:33

Hello, regards.

It already works when applying your recommendations.

I applied this:

You can also delete Software Ideas Modeler temp folder which is located here:

C:\Users\{Your_Windows_User_Name}\AppData\Local\Temp\SIM

It is very important that you release the update that resolves this issue.

Thanks

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