Activation required when open

Support

Hi,

every time i open Ideas modeler i need to activate it.

Any idea ?

Thank's

18 June 2025 8:08:43 LUTX CORPORACIO S.L.

Add Comment

LUTX CORPORACIO S.L. 18 June 2025 8:11:46

Sorry

To be exact, it happens every time I open Ideas after rebooting or shutting down the PC.

Dusan Rodina - softwareideas.net 18 June 2025 17:31:52

-

Hi,

thank you for your message.

It seems that the license file is not being stored in a persistent location. Please make sure that the license file is saved to a permanent storage location that is not cleared after a system reboot or shutdown.

Also, please check whether your system resets the user data in the following folder:

C:\Users\{YourUserName}\AppData\Local\

If this folder is cleared or reset (e.g., by certain system policies or cleanup tools), it can cause the application settings and license information to be lost.

To resolve the issue, ensure that:

The license file is saved in a folder that persists across reboots.

Your system does not automatically reset or clear the AppData\Local folder.

If the problem persists, please let us know more about your environment (e.g., whether it's a virtual machine, if there are any user profile management tools in use, etc.), so we can help you further.